71: Beyond Alpha


January 17th, 2019

42 mins 55 secs

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About this Episode

Ben has been busy. The alpha launch date for Tuple was Jan. 7. He was nervous about it, but so far, it’s going well. One participant said, “I’m sort of surprised you’re calling this an ‘alpha,’ because everything seems to work!” Ben was glad to hear it, but admits that’s not totally true. He’s still far from where he wants to be with Tuple, but is definitely on the right track.

Derrick has been hard at work, too. He continues to develop Level and knows that there will be ups and downs with customers, functionality, etc. But, he continues to move forward and strives to help others solve problems associated with team communication.

Today’s Topics Include:

  • Importance of manually onboarding people via calls about product
  • Setting expectations and communication efforts for a rolling roll out
  • Users understand that bugs will happen and offer friendly feedback
  • Experimenting with pricing models for product’s current and future releases
  • Tuple’s performance dashboard displays key details; caring about things that matter
  • Bandwidth: Do fewer things and do them well to be able to compete
  • Level’s future strategies and goals regarding customers and feedback
  • If a product can solve a user’s problem, then it’s good enough to give to them
  • Poor execution and explanation of Drip’s price increase

Links and resources:

Art of Product on Twitter

Derrick Reimer Website

Derrick Reimer on Twitter

Ben Orenstein Website

Ben Orenstein on Twitter








Jason Fried

Jason Cohen

Brian Casel