15: Lessons in Scaling SaaS

This week Ben is on vacation and Derrick is here to share some fresh knowledge behind the scenes at Drip. They’re experimenting at Drip with how to scale the system to handle more customers and what changes are needed to make the architecture support all their customers and future large customers in the sales pipeline. Derrick goes over his team’s recent brainstorming session and plans to repeat the exercise for more subsystems at Drip.

Today’s Topics Include:

The many seasons of scaling a SaaS business
Starting with simplistic architecture
Arriving at bottlenecks and incremental evolution of the system
How to have brainstorming sessions with engineers
Reevaluating assumptions and tradeoffs

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Drip